Everything a treatment program runs on, handled.
Encompass gives California recovery programs the clinical team, billing, compliance and daily operations they need, so owners can focus on care and clients get a program that runs right every day.
One platform. Four ways in.
Run a stronger program
Staffing, compliance, billing and operations under one partner, on month-to-month terms.
See the platform → Billing & revenueGet paid for the care you give
Benefits checks, utilization review, claims and follow-up done by a dedicated team.
Billing services → CareersDo work that matters
Clinical, medical, billing and operations roles across Southern California programs.
Open roles → Clients & familiesLooking for help?
How Encompass-supported programs work, and where to get help right now.
Learn more →From first license to many locations.
New owners & startups
Licensing, program design and launch, built to scale from day one, so nothing has to be rebuilt later.
Operating programs
We step into day-to-day operations with oversight and support, without disrupting care.
Expansion & portfolios
New locations and levels of care on the same standards, so growth doesn't cost quality.
Residential, withdrawal management and outpatient programs, plus affiliated sober living run alongside Encompass-supported programs.
Programs that feel like home. Operations that run like a system.
Built around licensed care, held to written standards.
Each program keeps its own license and its own clinical accountability. Encompass supplies the people, systems and checks behind it, with every process owned by a licensed role.
Clinical & medical team
Program and clinical directors, therapists, counselors, nurses and medical oversight, recruited, trained and supervised.
Billing & utilization review
Benefits verification, authorizations, concurrent reviews, claims and denial follow-up.
Compliance & quality
Chart quality reviews, policy and procedure manuals, and survey readiness for DHCS and accreditation.
HR & training
Hiring, payroll, onboarding, credential tracking and ongoing staff training, all under one roof.
Daily operations
Meals, shopping, transportation, outings and pharmacy coordination.
EMR & systems
EMR platform, billing software and secure records, set up and maintained.
In-house teams across every part of a program.
Psychiatrist-led medical team
Medical direction by a psychiatrist Medical Director, supported by an Assistant Medical Director (MD), with psychiatric and nursing care as each program's license allows.
- Medical Director (Psychiatrist)
- Assistant Medical Director (MD)
- Psychiatric Nurse Practitioners
- Registered Nurses
- LVNs
- Medical Assistants
Psychologist-led clinical team
Clinical direction by a doctoral-level psychologist who also teaches at the graduate level. Encompass is an approved training site for a graduate psychology program, so clinical standards stay current and the next generation trains with us.
- Clinical Director (Psychologist)
- Clinical Director (LCSW)
- Associate Therapists (ACSW, AMFT)
- Certified Drug & Alcohol Counselors
- Case Management
- Intake Coordination
Survey-ready is the everyday standard.
Levels of care we support
Each program provides only the services its own license and certification allow.
Rules and standards we build around
Policies, documentation and daily checks are written to these standards. Accreditation is held by each program.
Choose what you need. Or choose everything.
Start with one area of your program or bring the whole operation onto the platform. Every package is shaped around your license, size and goals.
Operational leadership
Experienced program leadership to run the day-to-day and keep the program on track.
Ask about Program →The clinical team
Licensed clinical staff and clinical oversight, built around your level of care.
Ask about Clinical →The medical team
Medical oversight and nursing coverage for programs that provide medical services.
Ask about Medical →The complete platform
Everything Encompass offers, together, under one partner.
- Full care team
- Leadership and back office
- Client services, kitchen and transport
- Technology and the Encompass network
Licensing, accreditation and contracting, done end to end.
Available on its own or as the first step into the platform. New owners often start with licensing and move into full support once licensed.
DHCS licensing & certification
Full regulatory execution, from entity setup through final licensure.
- Entity and ownership structuring
- Application preparation and submission
- Policies, procedures and program documents
- Facility walk-throughs and corrections
- Weekly follow-up with DHCS
- Fire inspection coordination
- On-site at DHCS and fire inspections
- Through operational readiness
Joint Commission
Readiness reviews, documentation and survey preparation.
CARF
Standards mapping, documentation and survey preparation.
In-network contracting
Payer contracting strategy and applications to get programs in network.
Medi-Cal certification
Guidance and documentation for Medi-Cal program certification and enrollment.
Audit & complaint response
Corrective action plans, payer audits, prepayment review and complaint response.
Policy manuals & document control
Policy and procedure manuals written, updated and version-controlled.
Encompass Academy
Role-based training programs and acknowledgments for every position.
Renewals & filings
License renewals, regulatory filings and ongoing reporting.
Program design & launch
Levels of care, staffing plans and launch planning for new programs.
Operational assessments
A clear review of where an existing program stands and what to fix first.
Regulatory pressure, handled.
Our leadership has worked through and cleared:
- DHCS complaints and corrective action plans
- Joint Commission complaints and audits
- Insurance company complaints and audits
- Prepayment review
- State and federal consumer complaints
- Department of Health Services complaints
The extras that make a program feel complete.
Fresh meals, every day
Chef-prepared lunches and dinners delivered daily, with a rotating menu and dietary accommodations.
Clean documentation in. Clean claims out.
Billing starts with the chart. Our billing and utilization review team works alongside clinical staff so records support the care given and the claim that follows.
- In-house billing and UR team
- Payer-ready records, checked before submission
- Clear reporting for owners
Most billing stops at the claim. Ours starts before admission.
Everyone else is a piece. Encompass is the whole platform.
| Build in-house | Management company | Consultants | Staffing agency | Encompass | |
|---|---|---|---|---|---|
| Full care team ready from the start | Months of hiring | Varies | — | Temporary | ✓ |
| Your team under one roof, on one payroll | You employ them | Often contractors | — | Agency staff | ✓ |
| Psychiatrist-led medical, psychologist-led clinical | If you can hire it | Varies | — | — | ✓ |
| One set of standards across programs | — | Limited | — | — | ✓ |
| Billing, UR and QA working with clinical | Separate teams | Often outsourced | One piece only | — | ✓ |
| Compliance owned, with a track record | On the owner | Diluted | Advice only | On the owner | ✓ |
| Licensing, accreditation & in-network contracting | — | Sometimes | Per project | — | ✓ |
| Kitchen, transport, meds & supplies | Many vendors | Referred out | — | — | ✓ |
| Marketing & brand | Another agency | Sometimes | — | — | ✓ |
| HR, bookkeeping & training | Built yourself | Varies | — | — | ✓ |
| Turnover covered | Your cost | Varies | — | Rotating staff | ✓ |
| Predictable monthly fee | Payroll swings | Varies | Hourly or project | Hourly | ✓ |
| 6 months' notice from us, 30 days from you | — | Often long-term | Varies | Varies | ✓ |
General comparison of common industry models. Individual providers vary.
How it works
Conversation & review
We learn about your program, license and goals, and review where things stand today.
A clear proposal
A written scope showing what is included and what is not. Owners can exit on 30 days' notice. We give 6 months' notice, so you're never left scrambling.
Onboarding
Staff, systems, policies and billing brought onto the platform in planned steps.
Join the team behind the programs.
A team that works like family, with training, clear expectations and room to grow.
careers@encompasstx.comCare comes from licensed programs. We make sure they run right.
Encompass does not provide treatment directly. The programs we support are independently licensed by the California Department of Health Care Services and make their own admission decisions. If you have a question about a program we support, use the form below.
Free, confidential treatment referral and information, 24/7, from SAMHSA:
In a crisis, call or text 988. In an emergency, call 911.
Our own systems, built for how programs really run.
Encompass is building its own technology to bring documentation, quality, billing and reporting together in one place, rolling out across the platform in stages.
- One view of program performance
- Quality checks built into daily work
- Secure, role-based access for every team member
What owners, families and future team members ask us.
How involved do I stay as the owner?
That's your call. During onboarding you choose your level of involvement: hands-on every day, regular check-ins, or overseeing from a distance. It's your program, and we're here to support it, not take it from you.
Can we start with just one service, like billing or licensing?
Yes. You can start with one service or package. The more you bundle, the more you save, and the better everything works together.
How long does DHCS licensing take?
Our recent licensing projects have taken about three to four months. Timelines depend on the program and on DHCS.
How is pricing set?
Pricing is based on the packages you choose. Bundles bring the best value. We share details in a written proposal after a first conversation.
Whose staff are they, and what happens if someone leaves?
Encompass hires, pays and manages your program team. Only Resident Advisors stay on the facility's payroll. If someone leaves, replacing them is on us.
Which insurance plans do you work with? Can you get us in network?
We work with plans across the industry. We prepare, submit and follow through on in-network applications, and we have strong relationships with a number of payers.
How is Encompass different from a management company?
A management company usually oversees what you already have. Encompass brings the whole operation under one roof: medical, clinical, program leadership, billing, compliance, HR, kitchen, transport and marketing, all working to the same high standards. Every position and department is trained, measured and held to the same standard, so clients get consistent, quality care and owners get a program that runs right every day. And our terms protect you: you can leave on 30 days' notice, while we commit to 6 months' notice, so we can never leave you stranded.
What if we want to end the partnership, or you do?
You can end the partnership on 30 days' notice, so you're never locked in. If Encompass ever ends it without cause, we commit to 6 months' notice. That gives you real time to plan a smooth transition, with your team, your clients and your program protected. You'll never be told to figure everything out in 30 days.
How fast can you take over an existing program?
We've stepped in on urgent situations as soon as the next day. Contact us as early as you can. Planned, longer-term transitions are welcome too.
For clients and families: how will I get information about a program?
Clear communication with clients and families is a top priority at the programs we support. If a program accepts you during pre-admission, you'll receive a welcome email with its information, which you can share with the people you choose. For privacy, a program can't confirm anything about a client, not even admission or location, unless that client has signed a release of information for that person. So be sure to list everyone you share the information with.
For job applicants: what is it like to work here, and how do I apply?
In one word: family. We train well, set clear expectations and grow people into bigger roles. Send your résumé to careers@encompasstx.com.
Let's talk.
Tell us a little about what you need and the right person will get back to you.
- Phone
- (855) 611-3592
- support@encompasstx.com
- Office
- 6257 Van Nuys Blvd, Van Nuys, CA 91401