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Platform

The people, systems and checks behind a licensed program.

Each program keeps its own license and its own clinical accountability. Encompass supplies everything around it, with every process owned by a licensed role.

The platform

Built around licensed care, held to written standards.

Each program keeps its own license and its own clinical accountability. Encompass supplies the people, systems and checks behind it, with every process owned by a licensed role.

01

Clinical & medical team

Program and clinical directors, therapists, counselors, nurses and medical oversight, recruited, trained and supervised.

02

Billing & utilization review

Benefits verification, authorizations, concurrent reviews, claims and denial follow-up.

03

Compliance & quality

Chart quality reviews, policy and procedure manuals, and survey readiness for DHCS and accreditation.

04

HR & training

Hiring, payroll, onboarding, credential tracking and ongoing staff training, all under one roof.

05

Daily operations

Meals, shopping, transportation, outings and pharmacy coordination.

06

EMR & systems

EMR platform, billing software and secure records, set up and maintained.

Our departments

In-house teams across every part of a program.

Medical

Psychiatrist-led medical team

Medical direction by a psychiatrist Medical Director, supported by an Assistant Medical Director (MD), with psychiatric and nursing care as each program's license allows.

  • Medical Director (Psychiatrist)
  • Assistant Medical Director (MD)
  • Psychiatric Nurse Practitioners
  • Registered Nurses
  • LVNs
  • Medical Assistants
Clinical

Psychologist-led clinical team

Clinical direction by a doctoral-level psychologist who also teaches at the graduate level. Encompass is an approved training site for a graduate psychology program, so clinical standards stay current and the next generation trains with us.

  • Clinical Director (Psychologist)
  • Clinical Director (LCSW)
  • Associate Therapists (ACSW, AMFT)
  • Certified Drug & Alcohol Counselors
  • Case Management
  • Intake Coordination
Program operationsProgram Director, Assistant Program Director, drivers, outings, shopping and maintenance.
BillingBilling leadership, utilization review, benefits verification and billing specialists.
Compliance & QACompliance leadership, QA and QC analysts, and client relations.
Marketing & brandBrand, websites, search and social media.
Back officeHR, bookkeeping, payroll, accounting and licensing administration.
Standards

Survey-ready is the everyday standard.

Levels of care we support

Withdrawal managementResidential treatmentIncidental medical servicesMedication-assisted treatment

Each program provides only the services its own license and certification allow.

Rules and standards we build around

DHCS licensing & certificationJoint CommissionCARFHIPAA42 CFR Part 2Payer medical-necessity criteria

Policies, documentation and daily checks are written to these standards. Accreditation is held by each program.

The Encompass network

The extras that make a program feel complete.

Encompass Kitchen

Fresh meals, every day

Chef-prepared lunches and dinners delivered daily, with a rotating menu and dietary accommodations.

T
TransportationTrained drivers for appointments, meetings and outings.
Rx
Pharmacy relationshipsEstablished pharmacy partners and coordinated medication delivery.
A
Training & onboardingRole-based training so every hire knows the job and the standard.
V
Vendor pricingNegotiated pricing on food, supplies and medical supplies.
M
Marketing & brandBrand development, websites, search and social media.
Why Encompass

Everyone else is a piece. Encompass is the whole platform.

Build in-houseManagement companyConsultantsStaffing agencyEncompass
Full care team ready from the startMonths of hiringVaries—Temporary✓
Your team under one roof, on one payrollYou employ themOften contractors—Agency staff✓
Psychiatrist-led medical, psychologist-led clinicalIf you can hire itVaries——✓
One set of standards across programs—Limited——✓
Billing, UR and QA working with clinicalSeparate teamsOften outsourcedOne piece only—✓
Compliance owned, with a track recordOn the ownerDilutedAdvice onlyOn the owner✓
Licensing, accreditation & in-network contracting—SometimesPer project—✓
Kitchen, transport, meds & suppliesMany vendorsReferred out——✓
Marketing & brandAnother agencySometimes——✓
HR, bookkeeping & trainingBuilt yourselfVaries——✓
Turnover coveredYour costVaries—Rotating staff✓
Predictable monthly feePayroll swingsVariesHourly or projectHourly✓
6 months' notice from us, 30 days from you—Often long-termVariesVaries✓

General comparison of common industry models. Individual providers vary.

Let's talk about your program.

Tell us where things stand and the right person will get back to you.